Research

Energy Consumers Australia conducts a range of research with consumers, from our Consumer Energy Report Card survey (with SEC Newgate) and related analysis reports, to focus groups and vox pops with people across the country. We produce our own policy reports and we also commission expert research when there is an evidence-base gap to enable our ongoing advocacy for households and small businesses.

Showing 39 - 47 of 55 results
14 January 2021
2 min read
Consumer Values, Expectations and Needs
This initiative is to ensure we have an energy transition led by consumer choice and values which will deliver a future in which energy is affordable and system security and reliability is sustainable.
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16 December 2020
2 min read
SME Retail Tariff Tracker Final Report: December 2020
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
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16 December 2020
3 min read
Energy Consumer Sentiment Survey Findings: December 2020
The results for December 2020 show a continuation of the recent upward trend in energy consumer satisfaction.
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02 July 2020
2 min read
Energy Consumer Sentiment Survey Findings: June 2020 + COVID Special Report
As the survey was taken in March 2020, in the early phase of COVID-19, we have also produced a supplementary study on the impact of the crisis.
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02 July 2020
2 min read
SME Retail Tariff Tracker Final Report: June 2020 + COVID Special Report
Full results including additional research conducted to understand support available to small businesses throughout the COVID-19 pandemic.
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31 March 2020
2 min read
Power Shift Final Report
The Final Report of the Power Shift project outlines the key findings of the research, and where there are the opportunities to empower consumers.
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24 February 2020
2 min read
SME Retail Tariff Tracker Final Report: December 2019
This December 2019 report shows the impacts on bills of the price changes that were announced by major retailers to take effect from 1 July 2019.
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16 January 2020
2 min read
Energy Consumer Sentiment Survey Findings: December 2019
The results for December 2019 show significant changes in national trends over time, since the first survey results were reported in June 2016.
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01 January 2020
2 min read
Power Shift: Opportunities for Innovation
A key focus of Power Shift was identifying the opportunities for market-led solutions.
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