Objectives
- Everybody in financial hardship keeps access to energy
- Measures to assist households in financial stress are delivering effective and sustainable help
- An overarching market obligation - such as a duty of care - ensures that energy products and services are fair and affordable, and consumers are confident they will be protected from harm
- The gap between households and small businesses who can and can't afford their energy bills has demonstrably reduced
- Every community at risk of climate impact has an energy resillience plan which clearly articulates roles and responsibilities
Our work on Justice
Find out more about our work relating to our target 'Justice', which focuses on ensuring consumers have the energy they need. Here, you can navigate through the pages or use the search function to find specific work relating to 'Justice'.
Submission to the Australian Energy Market Commission (AEMC) on Improving the Application of Concessions to Bills Consultation Paper
Submission to the Australian Energy Market Commission (AEMC) on Improving the Ability to Switch to a Better Offer Consultation Paper
Consumer Energy Report Card
Joint submission to the Essential Services Commission on the Victorian Default Offer - Request for comment paper
Submission to the Commonwealth Department of Climate Change, Energy, the Environment and Water on Enabling an equitable energy transition through the National Energy Equity Framework
Our 3-Year Plan
First Nations-led project invites energy suppliers to be part of the solution
Submission to the Australian Energy Regulator (AER) on the Review of payment difficulty protections in the National Energy Customer Framework
Submission to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) on IPART's Final Report on the Future of Embedded Networks in NSW
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