Access data and insights from the Consumer Energy Report card, our comprehensive research and analysis project, which reveals the attitudes and behaviours of thousands of Australian households and small businesses.

The National Electricity Market (NEM) Review should seek to ensure that demand-side measures have sufficient support to unlock their full potential, both for consumer benefit and to provide firmed, renewable generation and storage capacity in the NEM.

Access to real-time data benefits all consumers, and the needs of a successful energy transition. Read our submission to the Australian Energy Market Commission (AEMC) on the rule change relating to real-time data for consumers.

We welcome the South Australian Government’s efforts to enhance consumer protection measures and implement a regulated form of redress for consumers when they incur property (or other) damages, due to electrical infrastructure failure. Read our submission.

We want to see an energy system that is fair, affordable, reliable and meets the needs of everyone. Read our 3-Year Plan to find out more about how we'll get there.

Discover how a grant from Energy Consumers Australia uncovered which types of business will be most in need of support in the energy transition.

Our key recommendation to the AEMC is to conduct an evidence-based review before the explicit informed consent period begins to end for consumers. Read our submission.

We support the AEMC's review of electricity pricing for a consumer-driven future, because the current state is leading to poor consumer outcomes and is unlikely to be fit for purpose long term. Read our submission.

The PowerUp research project aimed to understand consumer needs, values and expectations of Consumer Energy Resources (CER) integration and the wider energy transition, and to elevate consumer voices in how CER evolves.