Submission to the Australian Energy Market Commission (AEMC) on Real-time data for consumers rule change

Access to real-time data benefits all consumers, and the needs of a successful energy transition.

Providing consumers access to their real-time data is a foundational step toward building trust, helping to deliver the energy transition and supporting people to potentially lowering their electricity costs, especially during times of financial strain and higher energy bills.

Read our submission (PDF, 569.60KB)

Our rule change proposal submitted to the Australian Energy Market Commission (AEMC), has three fundamental components:

1. Altered regulations that will enable consumers and their authorised agents to access ‘customer power data.’
2. A requirement for these data to be real-time, with real-time to be defined in the National Electricity Rules (NER).
3. A commitment that access comes with no additional cost to consumers and is delivered in a way that helps them understand their consumption and make informed decisions.