For small businesses

Find out more about what Energy Consumers Australia does for small businesses and check out our tailored information on common energy questions, issues and solutions.

How does Energy Consumers Australia support me as a small business?

We exist to promote the long-term interests of households and small businesses who use energy (that’s you!) to the people who make decisions about energy in government and industry.

We research the needs and issues small businesses face in the energy market, and also find existing and new solutions to those issues. We advocate on your behalf to decision-makers to consider small business needs in the current and future energy system. We also work with small business organisations to help make sure that your voice is as loud as possible and cannot be ignored.

This part of our website has information for you about where to go for help and how to save money on your energy bills. You might also want to check out the Households section of our website for your own needs too.

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Watch our explainer video

Did you know you can probably save money on your energy bill by changing your plan? Here are three ways to get a better energy deal:

Answers to your questions

We've put together a range of resources to help support you as you use energy in your business and figure out how the energy transition applies to you. 

Making sure you're on the right energy plan for your small business is one of the most important ways to manage your energy bill.

Learn more. 

Discover what energy rebates and concessions your small business may be eligible for.

Find out more. 

As a small business, there might be times when you have an energy question or need to make a complaint about energy service.

Find out how. 

Electricity bills aren't always easy to understand. We take you through it step by step.

Learn more. 

Becoming more energy efficient can save energy and money. 

Learn more. 

We share six easy actions you can take to save energy and money as a small business owner. 

Learn more. 

Get help

If you have a question about your energy use or your energy bill. Help is available. Some questions you might ask are:

I'm having trouble paying my bill, what can you do to help?

Is there a better plan available to suit my circumstances?

Do you have any rebates available for small businesses?

Understand industry jargon

The energy industry uses a lot of weird words and phrases. Here’s what some of the most common ones actually mean. 

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