Key Recommendation: Conduct an evidence-based review before the explicit informed consent period begins to end for consumers.
We support the accelerated rollout of smart meters, as they provide essential infrastructure for a more efficient and responsive energy network, helping to create a more cost-effective system for consumers. Smart meters also give consumers tools to better manage and control their electricity bills.
However, the smart meter review has raised concerns, and we have been strongly opposed to maintain rules that allow consumers to be automatically placed on cost-reflective pricing plans, particularly without their informed consent or proper notice.
We offer a series of questions for the Australian Energy Market Commission (AEMC) to consider as part of the review and highlight those we believe are crucial for its success.
