Improving transparent communication and engagement from network businesses with customers on their export services provides an excellent avenue to increase both trust and affordability.

We support the AER’s statement that ‘the imposition of a static zero limit should be a rare event that happens in exceptional circumstances only.’

Reliable and accurate data allows decision-makers and advocates to identify emerging issues, draft solutions and evaluate their impacts

Despite its name, function, and intent, our understanding is that during the market disfunction in June 2022, the Administered Price Cap did not actually cap or reduce prices. As a result, this letter, representing our submission on this rule change, makes three primary points.

Wholesale market monitoring is an essential function for a well-regulated electricity market – particularly at this point in time given the recent market suspension, rising consumer costs, and several market design changes underway. Accordingly, Energy Consumers Australia agrees with the Department on all issues raised in the Consultation.

Energy Consumers Australia encourages the Australian Energy Market Commission to reject the rule change and ensure AEMO fees are subject to the same scrutiny as other network costs.

For such non-network solutions to compete fairly with traditional network approaches requires that third-party providers have access to the same data and information that network companies have on voltage within the distribution system.

Protecting customers affected by family violence is the responsibility of us all. That’s why we commend the AEMC for strengthening the rule change proposed by Red Energy and Lumo Energy.