Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 34 - 44 of 70 results
News
09 November 2022
8 min read
What are the latest trends for domestic energy bills?
Research
16 November 2022
3 min read
Industry perspectives on electricity tariffs and retail pricing
This research was undertaken to get a better understanding of the ‘state of play’ of current, new and forthcoming retail prices and network tariffs
News
16 November 2022
8 min read
Retail Pricing Reform has been painfully slow. Why might that be?
Submission
29 November 2022
2 min read
Submission to the AER on the Default Market Offer Prices 2023-24 Issues Paper
As the AER acknowledges, the current market has only amplified the significance of the DMO as a tool to protect consumers from unreasonably high prices.
News
08 December 2022
2 min read
Urgent action to shield consumers from bill shock imminent
News
09 December 2022
3 min read
National commitment to energy bill relief welcome news for consumers
Research
13 December 2022
2 min read
Consumer Pricing Preferences Report
We have commissioned qualitative research into how Australians manage their energy bills and what their preferences are.
Submission
19 January 2023
2 min read
Submission on the Essential Services Commission’s Victorian Default Offer 2023-24 Consultation Paper
It is essential that the Program and the AER class waiver enable other potential actors to enter the market, contribute to removing existing barriers to broader uptake, and promote innovation and competition in the sector
News
08 February 2023
5 min read
What can we learn from the UK about household electricity flexibility?
Submission
01 March 2023
2 min read
Submission to AEMO on Draft Inputs, Assumptions and Scenarios Report (IASR) 2023
We commend the AEMO team on the effort and time taken to produce an IASR that is clearly a step forward from previous versions.
Grant
06 March 2023
3 min read
Unfinished Business Report by Business NSW
Small and medium-sized enterprises (SMEs) face considerable challenges to receiving good consumer outcomes in the energy sector.
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