Value

I pay a fair share for the energy I use

Explore Value:

Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 12 - 22 of 70 results
Research
02 July 2020
2 min read
SME Retail Tariff Tracker Final Report: June 2020 + COVID Special Report
Full results including additional research conducted to understand support available to small businesses throughout the COVID-19 pandemic.
Submission
15 July 2020
2 min read
Submission to AER Regulatory Treatment of Inflation Discussion Paper 
We appreciate the opportunity to comment on the AER's Regulatory Treatment of Inflation Discussion Paper.
29 October 2020
2 min read
Setting the DMO3 - AER Consultation on 2021-22 Default Market Offer determination
This presentation was delivered by Jacqueline Crawshaw at the AER Default Market Offer Forum on 29 October 2020. The slides are available on this page.
Research
16 December 2020
2 min read
SME Retail Tariff Tracker Final Report: December 2020
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
News
27 April 2021
3 min read
Prices continue to fall but even more savings are available for consumers
Research
10 June 2021
2 min read
SME Retail Tariff Tracker Final Report: June 2021
The Small and Medium Enterprise (SME) Retail Tariff Tracker is an ongoing project for Energy Consumers Australia.
News
25 August 2021
4 min read
How reliable is our narrative about reliability?
News
21 September 2021
6 min read
Who foots the bill for an uncoordinated energy transition?
Submission
20 October 2021
2 min read
Submission to the Commonwealth Government on the Competition and Consumer Regulations 2019 Post-Implementation Review
The Default Market Offer plays an important safety net role for consumers who have not or cannot engage with the market.
Submission
08 November 2021
2 min read
Submission to the AER on Export Tariff Guidelines for Distribution Networks Consultation Paper
Basic export levels should be set to enable most consumers to install sufficient solar to meet their basic needs.
Submission
26 November 2021
2 min read
Submission to the AER on the 2022-23 Determination of the Default Market Offer
The introduction of the DMO has impacted consumers positively however there are opportunities for improvement that should be considered.
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