Consumer Action Law Centre

Protecting and empowering vulnerable consumers in the energy market

Financial year
2019/20
Topic
Consumer protections, Consumer-focused energy transition
Consumer type
Households
Grant amount
$264,654
Jurisdiction
National Electricity Market (NEM), VIC
Status
Completed

Project summary

Fair treatment of consumers with energy financial difficulty, including monitoring the Payment Difficulty Framework, and better access to suitable and effective new products and services for energy.

Page last updated: 03 April 2025