South Australian Council of Social Service

Embedded Network and On-Sellers Framework - Advocacy for exempt consumers

Financial year
2016/17
Topic
Consumer protections, Energy resilience
Consumer type
Households
Grant amount
$88,000
Jurisdiction
National Electricity Market (NEM)
Status
Completed

Project summary

To provide an internal dispute resolution (IDR) mechanism for exempt consumers, enhance Australian Energy Retailer's (AER's) monitoring, reporting and enforcement role with respect to embedded networks and on-sellers, coordinate key stakeholder support for more effective oversight of reliability and safety.

Page last updated: 26 March 2025