Uniting Vic Tas

Application of the Payment Difficulty Framework

Financial year
2023/24
Topic
Consumer protections
Consumer type
Households
Grant amount
$15,000
Jurisdiction
National Electricity Market (NEM)
Status
Completed

Project summary

The objective of this project is to explore the application of the Payment Difficulty Framework from the perspective of energy consumers, energy workers and financial counsellors. The grant will be used for qualitative research to inform Uniting's and ECAs submission to the AER review of payment difficulty protections.

Page last updated: 26 March 2025

Grant outputs

Explore links to outputs and outcomes from the grant process, including websites, reports and videos.

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